Microsoft Dynamics 365 Intelligent Order Management online training

Key features of Intelligent Order Management include:

1. Modern, Open Platform

• Built on a flexible, open platform that enables seamless integration with various order sources, ensuring comprehensive order capture from multiple channels.

2. Real-time Inventory Visibility

• The solution offers integrated, real-time inventory visibility through a microservice based on Microsoft Dataverse. This service is scalable and provides a unified global view of inventory across multiple systems.

3. Distributed Order Management (DOM)

• Utilizes DOM to recommend the best fulfillment options for each order, helping businesses make decisions that are both cost-effective and accurate, enhancing the overall supply chain efficiency.

4. Core Components of Dynamics 365 Intelligent Order Management:

• App: The central interface for managing and viewing orders and fulfillment statuses. It aggregates orders from various sources, providing a single place for tracking.
• Providers: Facilitate the exchange of order and fulfillment data between different platforms and applications, ensuring smooth communication throughout the order lifecycle.
• Orchestration: Enables the configuration of order workflows, ensuring that orders are processed accurately from start to finish. It triggers events as the order moves through the workflow.
• Inventory Visibility Service: Offers real-time visibility into inventory across the entire supply network, helping businesses make informed decisions as orders flow through the system.
• Fulfillment Optimization: A service that enhances the orchestration flow by providing optimized fulfillment suggestions to ensure cost-effective and accurate order delivery.
• Insights: Provides valuable metrics on orders and fulfillment, enabling businesses to track key performance indicators (KPIs) and make data-driven decisions to improve efficiency.

Benefits:

• Improved Order Fulfillment: By using AI-driven recommendations, businesses can ensure that orders are fulfilled more accurately and at a lower cost.
• End-to-End Visibility: Real-time data on inventory and order statuses allows for better decision-making and more effective management of the supply chain.
• Flexibility: The platform’s open architecture makes it adaptable to various business environments, regardless of the order source.
• Scalability: Built on a scalable platform, it can grow with the business as demand and complexity increase.

Microsoft Dynamics 365 Intelligent Order Management is designed to optimize the end-to-end order processing journey, ensuring that businesses can meet customer expectations while improving supply chain efficiency, reducing costs, and increasing agility.